Welcome to the BLUE SPIDER AUSTRALIA FAQ! If you have any suggestions, or questions not covered here, please contact us via email or phone (details available at our ‘Contact Us‘ page).

The simple explanation: A domain name is the address of your website that people type in the browser URL bar to visit your website. In simple terms, if your website was a house, then your domain name will be its address.

The more detailed one: The Internet is a giant network of computers connected to each other through a global network of cables. Each computer on this network can communicate with other computers. To identify them, each computer is assigned an IP address. It is a series of numbers that identify a particular computer on the internet. A typical IP address looks like this:

Now an IP address like this is quite difficult to remember. Imagine if you had to use such numbers to visit your favorite websites – domain names were invented to solve this problem.

Now if you want to visit a website, then you don’t need to enter a long string of numbers. Instead, you can visit it by typing an easy to remember domain name in your browser’s address bar. For example,

Email Hosting is a server space where your Emails are stored, much like a giant computer that acts as a directory. When someone sends an Email to, it’s then transferred directly to an Email Server, where it’s stored and can be accessed whenever you need it.

Email Hosting is usually a premium service, which differs from the traditional free webmail sites such as Gmail, Hotmail, and Yahoo. It is normally intended for businesses that require their own domain name to distinguish between them. 

Website Hosting is the service that stores all your Website’s files. Simply put, if your Domain Name is your home address, then your Web Host is the house or apartment.

Website hosting not only stores all your Websites files and pages, but also makes them available to any computer that is connected to the internet. When a domain name is entered into an internet browser, it locates the linked IP address and then loads your website from the web hosting where your files are stored.

Please select which email client you use:

Mac Mail
iPhone & iPad

If you are having issues after going through the basic set up instructions (you are getting an error trying to connect to either your incoming or outgoing mail server or both) , then please CONTACT US.

You can access your emails that are with BLUE SPIDER AUSTRALIA through webmail. Click Here to log in.

Password: Your password

Encryption Type: Secure SSL / TLS

Incoming Server:
IMAP Port: 993
POP3 Port: ​995

Outgoing Server:
SMTP Port: ​465